Optalis Health & Rehabilitation at Kent-Crossing is a Medicare-certified skilled nursing facility in Grand Rapids, MI (CCN 235103) operating under for profit - corporation ownership, with 182 certified beds and an average daily census of about 111 residents. CMS assigned it a 1-star Overall rating on the Five-Star Quality Rating System (much below average), built from a 1/5 Health Inspection component, a 3/5 Staffing component, and a 2/5 Quality Measures component. According to CMS Nursing Home Care Compare and the National Provider Identifier Registry, covering more than 14,000 Medicare- and Medicaid-certified nursing homes with over 1 million certified beds and Five-Star Quality Ratings issued since December 2008 you can search and compare here, every figure traces to its source in our methodology.

On compliance, CMS records show 22 total deficiencies on the most recent survey cycle (9 complaint-based) - the national average is 9.5 deficiencies per facility, so Optalis Health & Rehabilitation at Kent-Crossing currently sits above that baseline. RN staffing is 0.49 hours per resident per day, which is 28% below the national average of 0.68 hours, a CMS-reported figure derived from payroll-based journal (PBJ) submissions.

Use the rating breakdown and inspection cycles above to look past the single headline star, the Overall rating is a weighted composite, and facilities with identical headline stars can have very different underlying Health Inspection or Quality Measures profiles. Important: PlainDoctor presents CMS Five-Star Quality Rating data exactly as published at data.cms.gov (February 2026 release) and does not calculate custom scores or rankings. This page is a directory of publicly available government data, not medical advice, a placement recommendation, or a substitute for visiting the facility in person. Before selecting a nursing home for yourself or a family member, read the full CMS survey reports, tour the property, interview staff, and consult licensed clinicians and elder-care advisors about medical and financial implications.