White Oak Manor-Shelby
A Medicare-certified nursing home in Shelby, NC with 160 certified beds. Ownership: for profit, corporation. CMS rates it 2 of 5 overall (below average).
- Health inspections2 of 5
- Staffing2 of 5
- Quality measures3 of 5
- Long-stay quality4 of 5
- Short-stay quality2 of 5
This home against the U.S. average
| Measure | This home | U.S. average |
|---|---|---|
| Overall rating | 2 of 5 | 3 of 5 |
| Health inspections | 2 of 5 | 2.8 of 5 |
| Staffing | 2 of 5 | 2.9 of 5 |
| Quality measures | 3 of 5 | 3.6 of 5 |
| RN hours per resident per day | 0.43 | 0.685 |
| Deficiencies, latest survey | 5 | 9.2 |
Source: CMS Five-Star Quality Rating System, file processed Jul 1, 2026; U.S. averages across all 14,693 certified homes. The inspection rating compares homes within their state; staffing and quality use national thresholds.
Facility details
- CMS Certification Number345171
- Address401 N Morgan Street, Shelby, NC, 28150
- CountyCleveland
- OwnershipFor profit, corporation
- Certified beds160
- Residents per day, average112
- Phone(704) 482-7326
Inspections, fines and penalties
- Deficiencies, latest survey5 (U.S. average 9.2)
- From complaints3
- Fines5, $42,972 in total
- Payment denials and other penalties6
Survey cycles
| Survey | Date | Standard | Complaint | Score |
|---|---|---|---|---|
| Latest (cycle 1) | Aug 28, 2025 | 2 | 3 | 65 |
Source: The deficiency score weights each citation by scope and severity; a higher score is worse.
0.43 registered-nurse hours per resident per day
Source: Reported RN hours from CMS Payroll-Based Journal, file processed Jul 1, 2026.
What the record shows
White Oak Manor-Shelby is a Medicare-certified skilled nursing facility in Shelby, NC (CCN 345171) operating under for profit - corporation ownership, with 160 certified beds and an average daily census of about 112 residents. CMS assigned it a 2-star Overall rating on the Five-Star Quality Rating System (below average), built from a 2/5 Health Inspection component, a 2/5 Staffing component, and a 3/5 Quality Measures component. This page uses 14,693 Medicare-certified nursing-home records from CMS Care Compare, with NPPES context where available. Every figure is traceable in the methodology.
On compliance, CMS records show 5 total deficiencies on the most recent survey cycle (3 complaint-based), with 5 fines totaling $42,972 - the national average is 9.2 deficiencies per facility, so White Oak Manor-Shelby currently sits at or below that baseline. RN staffing is 0.43 hours per resident per day, which is 37% below the national average of 0.685 hours, a CMS-reported figure derived from payroll-based journal (PBJ) submissions.
Use the rating breakdown and inspection cycles above to look past the single headline star, the Overall rating is a weighted composite, and facilities with identical headline stars can have very different underlying Health Inspection or Quality Measures profiles. Important: PlainDoctor presents CMS Five-Star Quality Rating data exactly as published at data.cms.gov (file processed Jul 1, 2026) and does not calculate custom scores or rankings. This page is a directory of publicly available government data, not medical advice, a placement recommendation, or a substitute for visiting the facility in person. Before selecting a nursing home for yourself or a family member, read the full CMS survey reports, tour the property, interview staff, and consult licensed clinicians and elder-care advisors about medical and financial implications.
Other nursing homes near Shelby
- Cleveland PinesShelby · 120 beds3 of 5
- Mecklenburg Heath and RehabilitationCharlotte · 100 beds5 of 5
- Shaire Nursing CenterLenoir · 60 beds5 of 5
- Unc Rockingham Rehab & Nursing Care CenterEden · 121 beds5 of 5
- Eckerd Living CenterHighlands · 80 beds5 of 5
Common questions
What is White Oak Manor-Shelby's overall CMS rating?
White Oak Manor-Shelby has a 2-star overall CMS rating (Below average). Health inspection: 2/5. Staffing: 2/5. Quality measures: 3/5.
How many beds does White Oak Manor-Shelby have?
White Oak Manor-Shelby has 160 Medicare-certified beds with an average of 112 residents per day.
What are CMS Five-Star ratings?
CMS rates nursing homes on a 1-5 star scale based on health inspections, quality measures, and staffing. Five stars means much above average; one star means much below average. Ratings are updated monthly based on the most recent survey data.
How does White Oak Manor-Shelby's staffing compare to the national average?
White Oak Manor-Shelby has 0.43 RN hours per resident per day, which is 37% below the national average of 0.685 hours.
How many deficiencies does White Oak Manor-Shelby have?
White Oak Manor-Shelby has 5 total deficiencies, which is at or below the national average of 9.2. Of these, 3 are complaint-based deficiencies. The facility has received 5 fine(s).
Who owns White Oak Manor-Shelby?
White Oak Manor-Shelby is operated under For profit - Corporation ownership. The facility has 160 certified beds and is located in Shelby, North Carolina.
Source: CMS Five-Star Quality Rating System, Nursing Home Provider Information, processed Jul 1, 2026 (data.cms.gov); facility identified by CMS Certification Number 345171. A directory of public records, not medical advice: visit the home and read its survey reports before deciding.
Figures on PlainDoctor are read from the federal files each page names (CMS NPPES, Medicare Part D, MIPS, Open Payments; the HHS-OIG exclusion list only as counts) and from Census population estimates, with the file date shown beside them. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of Jul 1, 2026.